Terms & Conditions

Welcome to tydegoods.com (the ‘Site’). Here are some details about how we work.

Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your continued use of our Site constitutes your agreement to follow and be bound by these terms.

1. Currency and Pricing

All transactions are processed in the currency(Ringgit Malaysia) shown on the product and checkout pages.

2. Shipping and Delivery

Tyde Goods currently only delivers products to Malaysia, Thailand, Singapore and China. Please contact us at info@tydegoods.com for shipping rates if you are out of Malaysia.

3. Customer Service

Tyde Goods is committed to providing exceptional customer service and quality products. Standard dispatch timeframes are between 3–5 business days (Signature Collection). If you have any questions or concerns about a product or your order email our support team.

4. Return Policy

Tyde Goods assists with easy returns to make sure you’re happy with your purchase.

Our products all have a 1 year warranty, so if anything isn’t as it should be get in touch and we’ll sort out an exchange or refund straight away.

If you’ve made an error in purchasing, don’t hesitate to ask our team for advice. The earlier we catch things, the more chance we have of reducing unnecessary shipping, which is kinder to the environment.

5. Warranty

Tyde Goods products are covered by a 1 year warranty. Full details are here.

6. Copyright

The contents of our website, and the site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our Site) use by its users.

You may download or copy the contents and other downloadable materials displayed on tydegoods.com for your personal use only. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying.

You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works of, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of this site.

7. Tyde Goods Promotions – General Terms and Conditions

  1. Tyde Goods may offer promotions from time to time in its sole discretion.
  2. The terms and conditions of each promotion will be clearly set out in the relevant offer.
  3. Tyde Goods reserves all rights to vary, end or withdraw a promotion at any time, subject to applicable consumer laws.
  4. Where a promotion is time limited, the time requirements will be strictly applied; no rainchecks or exceptions.
  5. Where a promotion is only offered to certain eligible customers, Tyde Goods reserves the right not to honour the promotion if, acting reasonably, determining that a purchaser is accessing a promotion via a third party (whether or not that third party received the promotion directly from Tyde Goods).
  6. Unless otherwise provided by the terms of the specific promotion, the promotion will apply to all products that are in stock on tydegoods.com at the time of purchase.
  7. Only one promotion or discount can be used at a time.
  8. Promotions are void where prohibited by law.
  9. All products purchased during a promotion are sold subject to Tyde Goods’ standard warranty. Our usual refund, exchange and shipping provisions will apply.